Product Care
Cleaning – Here's How to Do It Right
- Take care to avoid submerging your insoles when cleaning.
- Use a damp cloth with lukewarm water and mild soap to clean the exterior.
- Air dry only – be sure to remove the rubber protector from the charging port.
- Allow the connector to dry properly before use.
Why It's Worth It
Following these simple care steps helps protect the heating system and battery cells so the insoles stay safe and reliable over time.
Letting the connector air-dry fully prevents moisture from building up inside.
Battery Care
Keep your batteries healthy – It's easy
A few simple habits help your insoles' batteries last longer, perform better, and stay ready when you need warmth:
- Charge it every 2–3 months, even when not in use.
- Store it at 50–80% charge for long-term battery health.
- Charge after use – it's a simple way to care for the battery.
- Avoid draining it completely too often – topping up is better.
- Only charge when dry and undamaged, and never leave insoles charging unattended.
Why it's worth it
Like most lithium-ion batteries, the insoles' batteries contain cells that don't like staying fully drained for too long. If left empty, they can enter deep discharge, which may cause permanent damage and reduce battery capacity.
By charging them regularly and storing them partially charged, you help protect the battery cells and extend their lifespan. The result? Extended lifetime for the batteries – and insoles that are always ready when you are.
