FREE SHIPPING on orders over NOK 1,500 (excludes home delivery)

A shipping fee applies to orders under NOK 1,500

Uncollected parcel: NOK 199

Shipping costs

You can choose one of our free shipping options on all orders over NOK 1,500.

A shipping fee applies to orders under NOK 1,500.

Available delivery options and shipping fees are displayed at checkout.

The following shipping rates apply to orders under NOK 1,500:

Delivery method:
Parcel locker: NOK 69
Collection point: NOK 99
Home delivery: NOK 299

Delivery

We pack your order quickly and efficiently at our main warehouse in Trondheim. If you order multiple items, they will be sent together in a single shipment. We ship exclusively with PostNord.

Standard delivery time is 2-5 working days, depending on where in Norway you live. Please note that delivery times are estimates and are provided for guidance only. Estimates are based on working days from Monday to Friday. Delivery may take longer during holiday periods. We accept no responsibility for delays caused by shipping carriers.

Once your parcel is ready for dispatch, you will receive an email with tracking information. Please note that it may take a few hours for tracking to become active.

We ship with PostNord. Your parcel will be delivered to a parcel locker, a collection point or your home, depending on the delivery option you select at checkout.

Parcels must be collected within 7 days. This means that the parcel will be returned after seven days unless the recipient extends the collection deadline in the myPostNord app or at my.postnord.no.

Collecting goods from our premises

Unfortunately, it is not possible to collect goods from our premises in Tiller.

Parcel tracking

You can find parcel tracking under the “Order history” tab in the customer service centre. Please remember that you must be logged in to access your order history and the customer service centre features.

As soon as we have packed your order, we will send a dispatch confirmation with a tracking number to the email address you provided. It may take a few hours for the tracking number to become active, depending on when PostNord collects the shipment. You can then track your parcel at www.postnord.no.

We recommend downloading the PostNord app on your mobile phone. You can use the app to track your parcel and receive a push notification when it is ready for collection. Your collection notification will also be available directly in the app.

Important!

Your delivery address cannot be a PO box. Please use your residential or business address.

Please note: Check the location of your nearest parcel locker.

Svalbard

Unfortunately, we do not ship to Svalbard due to shipping and logistics restrictions. We apologise for any inconvenience this may cause.

Deliveries outside Norway

For deliveries outside Norway, please order through our European/EU online store.

Uncollected parcels

Uncollected parcels are subject to a fee of NOK 199 to cover handling and return shipping costs. This fee applies if the parcel is not collected within the collection period and is returned to us by the carrier. We therefore recommend collecting your parcel before the deadline to avoid additional costs.